Training and our "QuickStart Program"
FacilityDude.com has perfected a highly efficient and affordable start up process, so you can obtain immediate benefits from your system. Many of our new clients have a perception that the startup process is going to be complicated, disruptive, and lengthy. Not true with FacilityDude.com's web native applications! Since our applications are completely web based and extremely user friendly we can generally have new clients up and running on the same day! In fact, our average startup time is less than three hours. Upon startup completion, we generally find most customers to be proficient with the system in just a few months of interaction.
Each of our products includes FacilityDude.com's unique "QuickStart Program":
Step 1: You become our valued customer, by purchasing one or more of our innovative products. Choose from our portfolio of product categories: MaintenanceEdge, UtilityTrac, and InventoryEdge.
Step 2: Within 24 hours of your purchase, FacilityDude will call to schedule a comprehensive startup session with your team. This instructive webinar is with a live client services technician and walks you through setup and product use. Most clients prefer to schedule the training session 7 to 10 days out from the purchase date to give their system administrators time to get the training on their calendars. In general, your team should budget between 2 to 3 hours for the training.
Step 3: Throughout your entire experience as our valued customer, you will continue to receive outstanding customer support. FacilityDude stands behind its products and is happy to provide additional training that fits your team’s needs. Technical phone support, site personnel email notifications, group training, and other programs are a few of the services we provide customers with to enhance satisfaction. FacilityDude is committed to ensuring your success, which allows us to remain your trusted partner for many years to come.
Additional services:
- Onsite Training - Daily rates are available
- Group Training - Call us for a custom quote that fits your team’s needs
- System Conversion - FacilityDude.com has converted many clients from existing desktop/client-server systems to our platform. We have experience converting the following types of information and simply need an electronic version to start the process:
- PM schedules
- Equipment data
- Employee data
- Inventory items
Contact Client Care:
- By Phone: 1-866-455-DUDE (3833)
- By Email: .(JavaScript must be enabled to view this email address)
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