Information: 866-455-DUDE (3833)
Support: 919-459-6441 or Live Chat
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Privacy Policy
Our policy is to respect and protect the privacy of our users. Our goal is to provide a "buyer centric" service to our members. This means we strive to represent the best interest of our members rather than the suppliers and advertisers that would like to sell products and services to our members. We will not willfully disclose individually identifiable information about our customers to any third party without first receiving that user's permission with the following exception; if this service is paid for by a third party as part of another agreement between you and said third party, then the information shall be available only to said third party.
Does FacilityDude ask for personal information?
Yes, we do. FacilityDude may ask for your name, email address, and other personal information when you sign up for our services. We may also ask for such information at other times, such as when you request information from FacilityDude and/or our customers.
Will FacilityDude disclose any of my personal information? FacilityDude will not disclose any of your personal information, except as described above and/or below, or when we believe in good faith that the law requires it, or to protect the rights or property of FacilityDude. Under confidentiality agreements, FacilityDude may match user information with third party data.
FacilityDude does disclose aggregated user statistics (for example, 45% of our users are female) in order to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes. If/when we do match user information, we endeavor to keep personal information confidential from those third parties.
Additionally, if you make a purchase from our site, the information obtained during your visit to these areas, and the information that you give such as your credit card number and contact information, is provided to the merchant of record. These merchants can be FacilityDude or third party companies. These merchants have separate privacy and data collection practices. FacilityDude has no responsibility or liability for these independent policies.
Additionally, if you make a purchase from one of our third party resellers, the information obtained during your visit to these areas, and the information that you give such as your credit card number and contact information, is provided to the merchant of record and the third party. These merchants and third parties can be FacilityDude or third party companies. These merchants and third parties have separate privacy and data collection practices. FacilityDude has no responsibility or liability for these independent policies.
Additionally, if you are provided this service as part of a separate agreement with you and a third party, the information obtained during your visit to these areas, and the information that you give such as your credit card number and contact information, is provided to the merchant of record and the third party. These merchants and third parties can be FacilityDude or third party companies. These merchants and third parties have separate privacy and data collection practices. FacilityDude has no responsibility or liability for these independent policies.
How does FacilityDude use my personal information?
FacilityDude's goal in collecting personal information is to provide you, the user, with the most personalized web experience possible and our advertisers with an efficient means to reach the right audience. By knowing a little about you, FacilityDude is able to deliver more relevant content and advertisements, and hence better service, to you.
In our role of delivering targeted advertisements, FacilityDude plays the middleman. Advertisers give us an ad and tell us the type of audience they want to reach (for example, males over 35 years old). FacilityDude takes the ad and displays it to users meeting those criteria. In this process, the advertiser never has access to individual account information. Only FacilityDude has access to individuals' accounts.
Will FacilityDude use my information for direct mailings? We will send you information about our various products and services, or other products and services we feel may be of interest to you. You can remove yourself from this distribution list via a link in the communication. Only FacilityDude (or agents working on behalf of FacilityDude and under confidentiality agreements) will send you these direct mailings.
What about minors?
FacilityDude sites are for professionals and usage by minors is not intended. With that said, the safety of minors is very important to us. Minors (under age 16) should always have permission before sending personal information to FacilityDude.
Does FacilityDude use cookies and "IP Addresses"?
Yes, cookies are used on FacilityDude in various ways.
- We use cookies to be reminded of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. This cookie is set when you register.
- Cookies are used in FacilityDude E-Commerce to help FacilityDude track visits to and business at its store and process the items in your shopping basket.
- Cookies are also used to estimate our audience size. Each browser accessing FacilityDude is given a unique cookie which is then used to determine repeat usage versus initial usage, and to help in targeting ads based on user interests.
- Lastly, advertising networks that serve ads onto FacilityDude may also use cookies.
IP Addresses FacilityDude collects IP addresses for the purposes of system administration and to report aggregate information to our advertisers and others.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose personal information online - for example in discussion forums, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Furthermore, while we strive to protect your personal information, FacilityDude cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In addition, FacilityDude partners and third party Internet sites and services accessible through FacilityDude or parties whom we inform you are collecting data in connection with sweepstakes, promotions, etc., have separate privacy and data collection practices, independent of us. FacilityDude has no responsibility or liability for these independent policies or actions.
You are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.
We use WebTrends Live to conduct anonymous web traffic analysis for our site. While WebTrends Live makes use of cookies, no personal information is ever collected or analyzed by this service. For more information on WebTrends Live, please visit their site at http://www.webtrends.com/AboutWebTrends/PrivacyPolicy.aspx.
Our policy on Discussion Messages and Posts
The content of these messages and posts are not necessarily those shared by FacilityDude.com, Inc. These opinions are expressly those of the online community members and their guests. FacilityDude.com makes no claims to agree with or disagree with the opinions expressed on line. FacilityDude.com will make every attempt to maintain decorum at its discretion and will remove visitors' posts if they are deemed to be unacceptable.
What We Offer
An easy-to-use suite of applications to help you manage facilities more efficiently. The suite includes the following:
