Information: 866-455-DUDE (3833)
Support: 919-459-6441 or Live Chat
Sales: Sign up for Webcast & Product Info
FacilityDude Products - Overview of Data and Security
The FacilityDude team has unmatched experience in providing innovative technology. Our expertise has guided us to build in the application services that we know you need, but that you have rarely been able to provide in the past. We understand that you depend on your internal IT staff to support your facility and maintenance management applications, but in many cases, that internal IT staff is already spread thin supporting the huge growth of networks and computers through out the organization. Now, you can have facility and maintenance management applications that are managed in a secure and reliable environment with support and services from a technology partner. We have built our online services in an environment that allows us to provide unprecedented levels of service and reliability at an affordable price to you.
Privacy of Data
The data you place in our applications belongs to you. We will never share it, sell it, or distribute it to anyone. If you decide to cancel our service, your data belongs to you and you can take the data with you.
We may offer future services that allow you to view “average” data from other organizations that might include your data, but this data will never be specifically identified to you or your company. Our privacy statement has additional information.
If you decide to cancel your service, we will provide you with application data on a CD in a Microsoft Access 2000 database format. We charge a small service fee of $150 to provide this information. Copies of file attachments cannot be provided in our backup service. Please keep a backup of these files.
Security and Reliability Features
- High performance multi-processor database server
- High performance web server
- Redundant internal server power supplies
- Redundant, hot swappable hard drive array (RAID 1)
- Redundant OC-3 connections to top tier Internet providers (UUNET, Digex, Savvis)
- Redundant backup power systems includingdiesel generator and battery backup
- Application built to scale to multiple servers and databases
- Redundant server and application monitoring on five-minute intervals.
- Weekly tape backups of all system data
- Daily backups of appended data (data that has changed)
- Physical security monitoring
- Network security monitoring
- Application security by unique username and pass word
What We Offer
An easy-to-use suite of applications to help you manage facilities more efficiently. The suite includes the following:
